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Please note our new Downloads page here

2023-01-19: APP 2.0.0-beta13 has been released !

!!! Big performance increase due to optimizations in integration !!!

and upgraded development platform to GraalVM 22.3 based on openJDK19

 

We are very close now to  releasing APP 2.0.0 stable with a complete printable manual...

 

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[Sticky] How to upgrade the license in APP from a Trial to Renter/Owner license


(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
Topic starter  

Hi all,

Please download and install the latest APP version first before continuing.

Forum topic with download links (must be logged in) :

https://www.astropixelprocessor.com/community/appreleases/downloads/

 


If the Trial license hasn't expired yet, you can click on the top left LICENSE button. This will pop-up a new window with your current license details. Just click on the button "enter new license code" of this pop-up window to install a new license.

EnterNewLicense

If your old Trial license is expired and then start APP, you will get the notice that your license no longer is valid.

In the latest APP versions (1.054 and later), the old license file will be automatically removed in that case. So the next time that you start APP, it will ask for new license details. Fill in your new Renter's/Owner's license details and then you're upgraded.


If you still have trouble with upgrading APP to use the Renter or Owner License, please don't hesitate to contact me at support@astropixelprocessor.com

Kind regards,

Mabula

This topic was modified 3 years ago by Mabula-Admin

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(@nerd)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 1
 

Hi Mabula

I didn´t got an E-Mail with License-Code.Upgradet Today to Renter´s License

  • Order number: 25810

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(@vincent-mod)
Universe Admin
Joined: 6 years ago
Posts: 5206
 

@nerd Could you explain what your question about the email is? I did edit it as it's a personal email to you. Or is it that you didn't receive the code? If so, please check your junk mail etc. it should have been delivered.


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(@lukedacomcast-net)
Hydrogen Atom Customer
Joined: 2 months ago
Posts: 3
 
Hello last week I purchased an owners license. I got my receipt but I didn't get the license. 
 
I checked my spam folder and I did get a trial license last month successfully.
 
It might be because my credit card put a hold until I confirmed I made the purchase. I did confirm the transaction and it has posted to the account.
 
I tried emailing mabula@astropixelprocessor and support@astropixelprocessor and have not received a response.
 
Please let me know how I can get my license. 
 
Darren Luke 

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(@lukedacomcast-net)
Hydrogen Atom Customer
Joined: 2 months ago
Posts: 3
 

Thanks, I got my license information. 


ReplyQuote
(@carlsagan)
Hydrogen Atom Customer
Joined: 7 days ago
Posts: 2
 

Hola, hace varias horas compre mi licencia astropixel processor renter's, llegaron todos los mail menos el que tiene la licencia, por favor envíenme el código.

numero de orden: 39882

fecha de compra 20 de enero del 2023 9:47hs


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(@anofeles)
White Dwarf Customer
Joined: 4 years ago
Posts: 21
 
Posted by: @carlsagan

Hola, hace varias horas compre mi licencia astropixel processor renter's, llegaron todos los mail menos el que tiene la licencia, por favor envíenme el código.

numero de orden: 39882

fecha de compra 20 de enero del 2023 9:47hs

Translated into English.

Hello, several hours ago I bought my astropixel processor renter's license, all the mails arrived except the one with the license, please send me the code.

order number: 39882

purchase date 20 january 2023 9:47am

 


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
Topic starter  

Code was sent and delivered to your mailbox almost directly after completion of your order @anofeles, but I have resent it again 😉

 


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(@anofeles)
White Dwarf Customer
Joined: 4 years ago
Posts: 21
 
Posted by: @mabula-admin

Code was sent and delivered to your mailbox almost directly after completion of your order @anofeles, but I have resent it again 😉

 

There has been a small error. I have had my own licence for a long time (owner's). I simply translated the previous post ( from Ariel Horacio Gaudio, @carlsagan) from Spanish to English in case you didn't understand it (I think Wouter was the only one who spoke Spanish among the administrators). The problem was with him (Ariel), not me. Sorry for the confusion.


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(@carlsagan)
Hydrogen Atom Customer
Joined: 7 days ago
Posts: 2
 

@anofeles Thank you very much for the clarification, now everything is working, I really like this stacking program and it really gives me a lot of satisfaction.


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
Topic starter  
Posted by: @anofeles
Posted by: @mabula-admin

Code was sent and delivered to your mailbox almost directly after completion of your order @anofeles, but I have resent it again 😉

 

There has been a small error. I have had my own licence for a long time (owner's). I simply translated the previous post ( from Ariel Horacio Gaudio, @carlsagan) from Spanish to English in case you didn't understand it (I think Wouter was the only one who spoke Spanish among the administrators). The problem was with him (Ariel), not me. Sorry for the confusion.

Thank you @anofeles,

I did send the details to Ariel though @carlsagan so all is okay now 😉

 


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