Lost License Code
 
Share:
Notifications
Clear all

UPDATE FROM MABULA

I have had a very rough 2 months unfortunately health wise. I was struck 3x in a row with bacterial infections. The second infection occurred  after a routine hospital checkup and I became very sick. I had to rest and take a lot of antibiotics. Once I was recovering and restarting work 1 month ago, I again became sick. The infection was not yet gone, so even more antibiotics and rest was needed. Needless to say, it took a lot of my energy and I needed a lot of rest.

 

Finally, the infection is really gone and my energy is coming back step-by-step now and I have started work again. I am terribly sorry to have kept you waiting for support. I will address all outstanding questions and e-mails step-by step and will be on the forum daily from today.

 

APP 2.0.0-beta47 will come soon as well, a lot of work was already completed before I became very ill, so the release is also nearly ready for you. Beta47 will be much faster actually. Many workflows will be more than 2x faster, mosaics can even be 10x faster than before because registration really received a major boost... all compared to beta46.  Before I release it, I will make sure that everything is working properly and then I will release it.

Lost License Code

6 Posts
4 Users
0 Reactions
457 Views
(@jmalloy125)
Molecular Cloud
Joined: 5 years ago
Posts: 2
Topic starter  

Hello, sorry if this is the wrong area to post this .. I ordered the Owner's License back in 2022 and it shows on my account, but I must have deleted the email with the code sometimes between then and now as I can no longer find it.  I did sent an email to the support email a few weeks ago and have not had a reply.  Just hoping the owner / admin sees this and is able + willing to resend my activation email.  Thank you 🙂



   
ReplyQuote
(@michaelacg)
Neutron Star
Joined: 2 years ago
Posts: 75
 

@mabula-admin ... just in case that this notification is reaching you.



   
ReplyQuote
(@jmalloy125)
Molecular Cloud
Joined: 5 years ago
Posts: 2
Topic starter  

I ended up purchasing another license in the mean time -- happy to support the dev 🙂 but would still like to have my other one eventually so I can install it on my wife's computer.



   
ReplyQuote
(@mabula-admin)
Universe Admin
Joined: 9 years ago
Posts: 5379
 

Hi Jonathan,

Sorry to have kept you waiting, I will sort it out for you and will get back to you 😉

Mabula



   
ReplyQuote
(@mabula-admin)
Universe Admin
Joined: 9 years ago
Posts: 5379
 

Hi Jonathan, @jmalloy125

I have sent the details of both your licenses to your registered email address. Thank you very much for your patience.

Please let me know if everything is okay now.

Mabula



   
ReplyQuote
(@cbp1963)
White Dwarf
Joined: 6 years ago
Posts: 5
 

@mabula-admin Hi, I have had to do a Windows refresh and also cannot find my licence key.  I have sent support an email with the original invoice and email to respond to.  Many thanks in advance for your response.



   
ReplyQuote
Share: