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UPDATE FROM MABULA

I have had a very rough 2 months unfortunately health wise. I was struck 3x in a row with bacterial infections. The second infection occurred  after a routine hospital checkup and I became very sick. I had to rest and take a lot of antibiotics. Once I was recovering and restarting work 1 month ago, I again became sick. The infection was not yet gone, so even more antibiotics and rest was needed. Needless to say, it took a lot of my energy and I needed a lot of rest.

 

Finally, the infection is really gone and my energy is coming back step-by-step now and I have started work again. I am terribly sorry to have kept you waiting for support. I will address all outstanding questions and e-mails step-by step and will be on the forum daily from today.

 

APP 2.0.0-beta47 will come soon as well, a lot of work was already completed before I became very ill, so the release is also nearly ready for you. Beta47 will be much faster actually. Many workflows will be more than 2x faster, mosaics can even be 10x faster than before because registration really received a major boost... all compared to beta46.  Before I release it, I will make sure that everything is working properly and then I will release it.

[Solved] Latest Software Not Quitting Properly

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(@jbazelmans)
Molecular Cloud
Joined: 6 years ago
Posts: 3
 

@mabula-admin I can confirm that (at least for me) the problem is no longer happening after upgrading my Mac Studio to macOS 14.3.

I could reproduce it at will before - happened all the time when closing the program after doing processing.

(APP version is 2.0.0-beta28)

Great to see this is now solved. 😀 



   
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(@mabula-admin)
Universe Admin
Joined: 9 years ago
Posts: 5369
 

Hi Frank @tardigrade,

Can you please try again by first removing APP completely and then installing our latest version?

I think you can also try Sonoma 14.4 now?

To be clear, you indicate No change, but I need to verify what the behaviour is on your mac. Does APP crash when you click on the red radio button? Or does APP freeze up?

In beta29 which will be out soon, we have also added that APP will close correctly with the CMD-Q macOS shortcut to close an application.

Mabula



   
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(@tardigrade)
Main Sequence Star
Joined: 6 years ago
Posts: 24
Topic starter  

I uninstalled APP previously and installed beta 2.0.0 beta 28.

Sonoma 14.4 is not available to me yet running 14.3

APP does not shut down when using the radio button, and the color wheel spins indefinitely until I force quite.

I will look for 14.4 and 29

FYI, I have sent the error reports requested by Apple and assume that those are available for your review.

See attached

 


This post was modified 3 years ago 2 times by Frank Kenney

   
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(@mabula-admin)
Universe Admin
Joined: 9 years ago
Posts: 5369
 

Hi Frank, @tardigrade

Can you try with beta29 which I released today ? A new shutdown method has been implemented. Maybe that will fix it now on your mac? We have confirmation that the issue has been solved for everyone else though.

Mabula

 



   
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(@tardigrade)
Main Sequence Star
Joined: 6 years ago
Posts: 24
Topic starter  

@mabula-admin, I'm glad to hear the radio button is functional and working well for others, sorry same as always here, requires a force quit.

Wait let me be clear, when I first just opened and closed without using the App it it still required forced quit.

But after I used it completely and processed some files it did work fine. Congrats.


This post was modified 3 years ago by Frank Kenney

   
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(@tardigrade)
Main Sequence Star
Joined: 6 years ago
Posts: 24
Topic starter  

In case it is of any interest, If I try to quit APP after opening without starting a processing session it continues to require a force quit.

If I quit after processing all is fine.



   
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(@tardigrade)
Main Sequence Star
Joined: 6 years ago
Posts: 24
Topic starter  

Update, sorry to say it does not work every time, sometimes it still hangs.



   
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(@tardigrade)
Main Sequence Star
Joined: 6 years ago
Posts: 24
Topic starter  

if it helps I can confirm that if I try to close after opening without doing anything it still hangs, but closes properly after a robust session.

Hope that helps.



   
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