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[Solved] Can't Install on my Mac


(@kimbler)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 3
Topic starter  

Folks, can't install APP on my laptop.  I get to the download file.  When I click it I get a message telling me to drag it to the Application folder..  I did that clicked on it again and I get the same message.  Not sure how to install it.  I've reviewed the video but hasn't helped.  Any suggestions would be appreciated.   Thanks


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(@wvreeven)
Galaxy Admin
Joined: 4 years ago
Posts: 1645
 

@kimbler Once you have installed APP you shouldn't use the installer anymore. Instead, go to Launchpad and open APP from there.


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(@raywuk)
Molecular Cloud Customer
Joined: 5 months ago
Posts: 6
 

Im having the same problem.

I click download mac version from website

AstroPixelProcessor-1.083-2.dmg appears in my download folder. (133.4Mb Disk image)

I double click on it and get a popup box saying:

'Drag Astro Pixel Processor to the Applications folder to install'

I drag the 'Applications' Icon in the popup to the Applications folder.

And then nothing..........

In the Applications folder there is now a file;

'Applications' with the same Icon as in the popup with a size of 622bytes.

There nothing in LaunchPad for APP

Help.

Ray W

 

 


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(@wvreeven)
Galaxy Admin
Joined: 4 years ago
Posts: 1645
 

@raywuk Ray, in the installer popup you need to drag the APP icon in the popup onto the Applications icon in the popup. Just follow the red arrow in this screenshot:

Screenshot 2022 01 07 at 16.28.38

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(@raywuk)
Molecular Cloud Customer
Joined: 5 months ago
Posts: 6
 

Doh, thanks for that.

But now I'm getting this:

Screenshot 2022 01 07 at 15.40.19

 Ray W


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(@wvreeven)
Galaxy Admin
Joined: 4 years ago
Posts: 1645
 

@raywuk This is a security feature of macOS. In order to be able to run APP, you need to click the Apple icon on the left in the menu bar and select System Preferences -> Security & Privacy and then select the General tab. There you can give permission to APP to run.


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(@raywuk)
Molecular Cloud Customer
Joined: 5 months ago
Posts: 6
 

Thanks again.

All sorted now.

Ray W


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