Mar 28 2026 APP 2.0.0-beta40 will be released in 7 days.
It did take a long time to have the work finished on this and it will have a major performance boost of 30-50% over 2.0.0-beta39 from calibration to integration. We extensively optimized many critical parts of APP. All has been tested to guarantee correct optimizations. Drizzle and image resampling is much faster for instance, those modules have been completely rewritten. Much less memory usage. LNC 2.0 will be released which works much better and faster than LNC in it's current state. And more, all will be added to the release notes in the coming weeks...
Update on the 2.0.0 release & the full manual
We are getting close to the 2.0.0 stable release and the full manual. The manual will soon become available on the website and also in PDF format. Both versions will be identical and once released, will start to follow the APP release cycle and thus will stay up-to-date to the latest APP version.
Once 2.0.0 is released, the price for APP will increase. Owner's license holders will not need to pay an upgrade fee to use 2.0.0, neither do Renter's license holders.
Please see:
https://www.astropixelprocessor.com/community/license/license-sticky/
Kind regards,
Mabula
my desktop has died so i do not have access to my licence code. how do i get it sent to me again
Just write to support@astropixelprocessor.com with the request and reason and Mabula will sort it out.
@vincent-mod How long should I expect a response to toke to a lost license info email I sent to support. I included my invoice with order number. Thanks
Should be fast normally, but I guess he's been very busy. I've notified him directly.
I purchased a renters license yesterday, but did not receive any emails. Please check on this.
Are you using hotmail by any chance? We never see the issue that a key is not delivered, we do see that it ends up in spam sometimes. Could you check?
I'll also let Mabula know.
Ah, just got notice from Mabula this was solved.
I don't have a 30-day trial code, can't access it.
When you order a license, trial or other, you should immediately receive an email with it. Can you check your junk folder?
Hi Vincent, Mabula. I sent an email query about 36 hours ago (When I went to install the latest Beta it asked for my license details which I find I have lost, I have about a month to run on a renter license) but I had not got a response. Just checking that my mail went through?
I am using hotmail so I have been keeping an eye on my spam folder as well.
Regards
Paul.
Great, thanks Mabula. I have no idea what I did with my original license email.
Hallo
Ich kann meine im Oktober 2021 erworbene Lizenz nicht finden.
Könnten Sie mir bitte zusätzliche Hilfe geben?
Alles Gute
Dear Angela, I'll send your license details to your mail.
Would someone mind checking on my license code details email. I purchased a renters license yesterday. Thx in advance.
Unfortunately it looks like everyone has left the office and all development and support has stopped!
Good morning,
I have been running the software since 2021 with no issues. Yesterday, I upgraded several components in my computer after which I launched APP and was asked for my license code. I emailed support but have not yet received a reply.
Best Regards,
Omar
@vincent-mod
Would you be able to send me my license code?
Best Regards,
Omar
Working on it! You should get a new one via email soon.
I've upgraded to Windows 11 and APP is asking me to reenter my license code. Can you resend it to me?
I've upgraded to Windows 11 and APP is asking me to reenter my license code. Can you resend it to me?
Hi @stevejteel,
I have sent your license to your registered email address 😉
Mabula
Similarly I've upgraded to Windows 11 and APP is asking me to reenter my license code. Can you resend it to me?
HI,
I am unable to locate the email with my license code. Could you please resend it?
Thanks!
HI,
I am unable to locate the email with my license code. Could you please resend it?
Thanks!
I messaged here and emailed 3/4 days ago but haven't heard anything.
@vincent-mod Hi Vincent, I upgraded to Windows 11 & reinstalled APP, but it needs my license code. I have the original invoice, but the link to retrieve my license code in that invoice doesn't work. I've emailed support@astropixelprocessor.com a few times over the last week, but received no response. How can I get a copy of my license code? Much thanks in advance. Tim Shea
@timshea Hi Tim, unfortunately I'm not working in support anymore, Mabula has access to the license information. I'm not sure why there is no response as I'm not in contact either. You can try to mail mabula@astropixelprocessor.com as he may read that sooner.
@mabula-admin, Could I PLEASE get a copy of my APP license code? The links here (in my APP account) and in my purchase receipt to retrieve my license code are broken / don’t work.
I have emailed support@astropixelprocessor.com a few times over the last two weeks. No response. I’m not sure what else to do. I love APP and recommend it frequently on social media. I would like to be able to use it.
A response would be greatly appreciated.
Thank you,
Tim Shea
