[Sticky] Where is my license code?

@mabula-admin

my desktop has died so i do not have access to my licence code. how do i get it sent to me again

Just write to support@astropixelprocessor.com with the request and reason and Mabula will sort it out.

@vincent-mod  How long should I expect a response to toke to a lost license info email I sent to support.  I included my invoice with order number.  Thanks

Should be fast normally, but I guess he's been very busy. I've notified him directly.

I purchased a renters license yesterday, but did not receive any emails. Please check on this.

Are you using hotmail by any chance? We never see the issue that a key is not delivered, we do see that it ends up in spam sometimes. Could you check?

I'll also let Mabula know.

Ah, just got notice from Mabula this was solved.

I don't have a 30-day trial code, can't access it.

When you order a license, trial or other, you should immediately receive an email with it. Can you check your junk folder?