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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 23, 2021 19:35  

Hi, I'm a total APP newbie, using the trial license.  i get good stacks so far.  Butwhen I use star reduction tool, I can get a very nice result but cannot seem to save the result. when I click on save stars reduced/removed, the pop up to selecta directory shows  up.  I select the directory, then the pop up for image loader for star reduction comes up and nothing happens.  If i click cancel in the pop up, my star reduced image dissapears.  Probably an error on my part being a newbie, what have I missed here?

Dave


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(@wvreeven)
Quasar Admin
Joined: 3 years ago
Posts: 1226
October 23, 2021 20:12  

@cheman Sorry to hear about your trouble. What OS are you on? Also, could you take a few screenshots of the different popups and post them here?


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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 23, 2021 20:49  

@wvreeven thanks for the reply here is my system info

Device name MSI
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 64.0 GB (63.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 21H2
Installed on ‎10/‎20/‎2021
OS build 22000.282
Experience Windows Feature Experience Pack 1000.22000.282.0

I will try to get popup screenshots to you later

Dave


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(@wvreeven)
Quasar Admin
Joined: 3 years ago
Posts: 1226
October 23, 2021 20:59  

@cheman Thanks for the information and no need for the screenshots. As far as I know, Windows 11 isn't supported yet. I have asked Mabula to give an answer to this post.


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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 23, 2021 20:59  

Here is  a  screenshot after selecting save stars removed/reduced

image

 and one after selecting the directory

image

 


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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 23, 2021 21:02  

@wvreeven thank you


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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 24, 2021 21:37  

Upon further testing, I  did get the star reducer tool to save the image.   It just took it a while  and I did not notice if there was anykind of progress bar indicating it was loading.  Once loaded I was able to save .   tool seems to do a good job once finding appropriate settings.

Dave


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(@wvreeven)
Quasar Admin
Joined: 3 years ago
Posts: 1226
October 24, 2021 21:55  

@cheman Glad to read that it's working now.


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(@cheman)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 6
October 24, 2021 22:20  
m31APP lpc cbg csc 1 St

first attempt with APP and star reduce.  It looks like Ive introduced some ringing around the stars.  Not too  bad for jumping in blindly. Now to read instructions and watch some videos

Dave


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