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Crashes on startup - where are the logs ?
This is the error from the windows 10 application event log (I have used AppCrashView to render the information from the .wer file)
It appears to be an access violation which implies that application does not have permissions to write to a specific directory.
I have tried starting the app with administrator privileges and that has not helped.
EDIT : I have not yet received my license code to activate the application - is that preventing it from starting up ?
I would normally expect the application to start and then the license code to be entered to activate the application.
Yeah i started with the default and then tried a variety of other locations. Simply cant get it to start on my main image processing rig. Also tried several older versions of the software to rule that out.
UPDATE : I have just installed it on my imaging laptop system and it starts up ok.
I have requested a license code via the support e-mail address so hopefully once that arrives i will be up and running, at least on the laptop.