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Mar 28 2026 APP 2.0.0-beta40 will be released in 7 days.

It did take a long time to have the work finished on this and it  will have a major performance boost of 30-50% over 2.0.0-beta39 from calibration to integration. We extensively optimized many critical parts of APP. All has been tested to guarantee correct optimizations. Drizzle and image resampling is much faster for instance, those modules have been completely rewritten. Much less memory usage. LNC 2.0 will be released which works much better and faster than LNC in it's current state. And more, all will be added to the release notes in the coming weeks...

Update on the 2.0.0 release & the full manual

We are getting close to the 2.0.0 stable release and the full manual. The manual will soon become available on the website and also in PDF format. Both versions will be identical and once released, will start to follow the APP release cycle and thus will stay up-to-date to the latest APP version.

Once 2.0.0 is released, the price for APP will increase. Owner's license holders will not need to pay an upgrade fee to use 2.0.0, neither do Renter's license holders.

 

Crashes on startup - where are the logs ?

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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

Hi,

 

Just purchased a license and installed APP. 

 

Crashes on startup, cannot locate the logs to troubleshoot. 

 

Please advise.

 

Cheers

Chris



   
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(@wvreeven)
Quasar
Joined: 8 years ago
Posts: 2134
 

Hi Chris,

What operating system are you on? Can you open a terminal, go to the directory that contains the APP executable and start it from the command line? That should print out error messages that could indicate the cause of the problem.

 

Wouter



   
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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

Hi Wouter,

 

AstroPixelProcessor Error

 

This is the error from the windows 10 application event log (I have used AppCrashView to render the information from the .wer file)

 

It appears to be an access violation which implies that application does not have permissions to write to a specific directory.

I have tried starting the app with administrator privileges and that has not helped.

 

EDIT : I have not yet received my license code to activate the application - is that preventing it from starting up ?

I would normally expect the application to start and then the license code to be entered to activate the application.

 

Cheers

Chris


This post was modified 6 years ago by Chris Beere

   
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(@Anonymous 174)
Joined: 9 years ago
Posts: 5702
 

Maybe you can put APP in a directory that you know for sure works? And the activation code should be send immediately after payment, did you check your junk mail?



   
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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

I have tried installing it on the root of both of my drives but experience the same issue.

Yes i checked my junk mail. I received an order complete mail/invoice but no licence code.

 



   
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(@Anonymous 174)
Joined: 9 years ago
Posts: 5702
 

And you are sure the root is a place you can write to? I would try putting it in a standard applications folder... or was that already what you started with?



   
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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

Yeah i started with the default and then tried a variety of other locations. Simply cant get it to start on my main image processing rig. Also tried several older versions of the software to rule that out.

 

UPDATE : I have just installed it on my imaging laptop system and it starts up ok.

I have requested a license code via the support e-mail address so hopefully once that arrives i will be up and running, at least on the laptop.



   
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(@Anonymous 174)
Joined: 9 years ago
Posts: 5702
 

Ok, another possibility might be.. a virus scanner. Do you use one and can you check if it might be blocking APP somehow. Maybe Windows Defender for instance?



   
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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

I have Windows Defender disabled.



   
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(@chrisbeere)
Brown Dwarf
Joined: 6 years ago
Posts: 6
Topic starter  

Problem solved, i created a new local windows account and it runs fine under that. 

Generated a mosaic this evening - very happy with the result.



   
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(@Anonymous 174)
Joined: 9 years ago
Posts: 5702
 

Interesting, I will keep that in mind as a possible solution. Have fun! 🙂



   
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