[Solved] APP crashing when trying to load anything

Hi Richie @richielisa,

On which operating system does this occur? On what hardware (CPU, memory, HDD) ? Please give as much details as you can.

How much memory is allocated to APP with the CFG button?

Maybe you can share the data on which this happens so we can have a look?

You can upload it here:

https://ariesprodstor.astropixelprocessor.com:7001/

username & password : appuser

Make a folder with your name and let me know once uploaded 😉

Mabula

@mabula-admin

Hi,

its on Windows 10 and Ive tried to use the internal Hard drive and an external one. If I only use 1 lot of data it seems to be fine but multiple sessions aren't working as normal for me. 6GB of Ram is used on CFG. APP closes abruptly and I cant even see open the file with any of my applications for some reason?

Hi Richard @richielisa,

So if you load only 1 session it works okay?

The behaviour sounds like a fatal crash when one of the NEFs is being loaded. Could it be that one of the NEF frames is damaged?

I guess it crashes each time when you load a certain set of NEF frames, right? One of those NEFs might be bad... do upload them as I suggested if you want me to have a look.

Mabula

@mabula-admin

Hi Mabula, yes, always the same point by the looks of things. 

I will upload all the files if I can. Theres a few!

Regards

Rich

@mabula-admin

Just uploading now but it will take sometime as there is a lot of data unfortunately. 

Should be uploaded now Mabula.

Dear Richard @richielisa,

Thank you very much for uploading 😉 As I suspected, one of your NEF frames is corrupt. It's this one: \Bode Galaxy\Bode Session 2\Darks\DSC_4188.nef

Just by looking at the file size relative to the other NEF frames, you will see that something is not right.

APP should not fatally crash in this case, so I am fixing this problem now so APP will report next time that such a file is corrupt. I will try to release a fixed version as soon as possible 😉

Mabula

@mabula-admin

You are a star mate. Thats why I love this software.

Thanks

Regards

Richie

Hi Mabula,

I removed the file and ran APP again but its crashed again?

Regards

Richie

Hi Richard @richielisa,

Probably there are more corrupt files?

The console panel is showing on which frame it fails. But there is a lot of information there so you need to study it a little bit.

I have checked all your data now and found these 2 frames to be bad/corrupt, both are darks:

\Bode Galaxy\Bode Session 1\Darks\DSC_4079.nef

\Bode Galaxy\Bode Session 2\Darks\DSC_4188.nef

The rest of the frames seem fine 😉

Mabula

Hi Mabula,

That seems to have sorted it. Im passed the calibration stage, where it was failing before.

Not being computer savvy I couldnt see what was wrong with those files. If its possible could APP have something built in that would identify corrupt files so tgey can be removed. It would save hours of frustration.

Thanks again mate.

Regards

Richie

Posted by: @richielisa

Hi Mabula,

That seems to have sorted it. Im passed the calibration stage, where it was failing before.

Not being computer savvy I couldnt see what was wrong with those files. If its possible could APP have something built in that would identify corrupt files so tgey can be removed. It would save hours of frustration.

Thanks again mate.

Regards

Richie

Yes Richie,

I have already fixed it ;-), the next APP version will detect the corruption and will tell you which frame(s) are not good. It will not crash anymore.

Mabula

You are a star mate. Thanks!