[Solved] Cannot open APP today. Stuck on 'Initializing OpenGL'.

Hello,

Same problem for me, since December 26. No installation, or any change.
I'm using the last release since a lots of weeks without problem.

MacBookPro 16' Intel + Sonoma
Restarting or reinstalling APP does not fix the problem.

Last step for me is : "application windows launched"

On my iMac 27'' Intel + Sonoma, everything is ok.

Error in the file attached

I've found a way to bypass the problem : 

If PixInSight is started, APP starts normally.

If PixInSight is not launched, APP don't start.

Strange...

Hi @phrenos & @prodalis,

Which Sonoma version are you running? Did the problem start after a macOS update perhaps?

Mabula

I'm using Sonoma version 14.2.1 (23C71).
I didn't notice the problem after an update, but with the bad weather I don't launch APP every day 🙂

Hi @prodalis,

Okay, thanks for the info, I will prioritize this issue for sure and will release a fixed version as soon as possible.

Mabula

Hi @prodalis & @phrenos,

Can you try the following for me:

Open a terminal window and cd to the Applications folder with command

cd /Applications

Then run APP with the following command:

open -a AstroPixelProcessor.app -o out.txt --stderr err.txt

If the application won't start again, kill this process

Then check the contents of both out.txt and err.txt files which were created.

You can see the contents with the cat command like:

cat err.txt

Can you share what is shown in both the out.txt and err.txt files?

Thanks,

Mabula

Posted by: @prodalis

↑

Hello,

Same problem for me, since December 26. No installation, or any change.
I'm using the last release since a lots of weeks without problem.

MacBookPro 16' Intel + Sonoma
Restarting or reinstalling APP does not fix the problem.

Last step for me is : "application windows launched"

On my iMac 27'' Intel + Sonoma, everything is ok.

Error in the file attached

APP_Error_MBP.txt

 

 

 

@prodalis

Thank you for the error report, the error which is thrown seems to be caused by our development platform, not by our code at first sight... I will check if there are known problems with our development platform and the latest macOS updates 😉

Hi @phrenos and @prodalis,

Can you try this test version 2.0.0-beta27-test ?

macOS Intel

https://appreleaseserver.s3.eu-central-1.amazonaws.com/2.0.0-beta27-test/AstroPixelProcessor-2.0.0-beta27-test-macOS-Intel-64-bit.zip

macOS Apple Silicon

https://appreleaseserver.s3.eu-central-1.amazonaws.com/2.0.0-beta27-test/AstroPixelProcessor-2.0.0-beta27-test-macOS-Apple-M-Silicon-64-bit.zip

and let me know if APP will start now on your mac ?

We have clear indications that the issue is caused by a bug in macOS Sonoma and this version has a workaround for it.

Thanks !

Mabula

Hello Mabula,

ERR.TXT :

WARNING: Unsupported JavaFX configuration: classes were loaded from 'unnamed module @3ecdb1d4'

OUT.TXT

#

# A fatal error has been detected by the Java Runtime Environment:

#

#  SIGSEGV (0xb) at pc=0x00007ffb17518b8b, pid=3986, tid=81163

#

# JRE version: Java(TM) SE Runtime Environment Oracle GraalVM 21+35.1 (21.0+35) (build 21+35-jvmci-23.1-b15)

# Java VM: Java HotSpot(TM) 64-Bit Server VM Oracle GraalVM 21+35.1 (21+35-jvmci-23.1-b15, mixed mode, tiered, jvmci, jvmci compiler, compressed class ptrs, g1 gc, bsd-amd64)

# Problematic frame:

# C  [AMDRadeonX6000MTLDriver+0x17cb8b]  void amdMtl_HWL_SetTexture<(AMDMtl_SqttMode)0>(GFX10_RenderCmdEncoderMembersRec*, unsigned int, id<MTLTexture>, unsigned int, unsigned int)+0x191

#

# No core dump will be written. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again

#

# An error report file with more information is saved as:

# /Applications/AstroPixelProcessor.app/Contents/Resources/hs_err_pid3986.log

#

# If you would like to submit a bug report, please visit:

#   https://bugreport.java.com/bugreport/crash.jsp

# The crash happened outside the Java Virtual Machine in native code.

# See problematic frame for where to report the bug.

#

Thanks for your help

For me the problem is the same with the beta27 release.

Best regards

Régis

The error file generated with the beta27 release.

Hi @prodalis,

Thank you, clearly, this error is in macOS Sonoma and not in APP's code, is there a way to revert the sonoma updates? I am not quite sure if apple even allows this ?

The error seems to indicate that Metal is still used as well... did you first uninstall the previous APP version before installing beta27? Metal should have been disabled.

Mabula

Hi @phrenos and @prodalis,

Okay, can you please try 2.0.0-beta27-test2 ?

macOS Intel

https://appreleaseserver.s3.eu-central-1.amazonaws.com/2.0.0-beta27-test2/AstroPixelProcessor-2.0.0-beta27-test2-macOS-Intel-64-bit.zip

macOS Apple Silicon

https://appreleaseserver.s3.eu-central-1.amazonaws.com/2.0.0-beta27-test2/AstroPixelProcessor-2.0.0-beta27-test2-macOS-Apple-M-Silicon-64-bit.zip

I am not sure if this beta2 will do the trick, but it might. If it does not, we will continue digging deeper into this issue.

Please share the exact error again that you get if it fails, thanks.

Mabula

Hi Mabula,

with the beta27-test2 release, APP is starting !!

I hope it can help you !

Thanks for this debug and for all the work on APP ! 🙂 

@prodalis Oh wow ! That is a bit unexpected, but I am glad I tried this !

Is the interface feel of APP the same as previously, I expect it is, but it is good to have more confirmation.

I didn't notice any change.

I checked all menus, everything is the same visually.

Should I launch an integration task ?

Hi @prodalis,

If you did not notice any change visually on the interface, then all is okay for sure !

I will release an official beta27 tomorrow with this fix, got confirmation that it was solved for another user as well in a different topic.

Hi all, @prodalis @phrenos

Can you please check 2.0.0-beta28 ? This one should work now correctly on all systems and platforms 😉 Download links are :

Astro Pixel Processor Windows 64-bit
https://appreleaseserver.s3.eu-central-1.amazonaws.com/latest-release/AstroPixelProcessor-latest-release-Windows-64-bit.zip

Astro Pixel Processor macOS Intel 64-bit
https://appreleaseserver.s3.eu-central-1.amazonaws.com/latest-release/AstroPixelProcessor-latest-release-macOS-Intel-64-bit.zip

Astro Pixel Processor macOS Apple M Silicon 64-bit
https://appreleaseserver.s3.eu-central-1.amazonaws.com/latest-release/AstroPixelProcessor-latest-release-macOS-Apple-M-Silicon-64-bit.zip

Astro Pixel Processor Linux DEB 64-bit
https://appreleaseserver.s3.eu-central-1.amazonaws.com/latest-release/AstroPixelProcessor-latest-release-Linux-DEB-64-bit.zip

Astro Pixel Processor Linux RPM 64-bit
https://appreleaseserver.s3.eu-central-1.amazonaws.com/latest-release/AstroPixelProcessor-latest-release-Linux-RPM-64-bit.zip

Thanks,

Mabula

Hi Mabula, no problem with the beta_28 ! Thanks !

Hi @prodalis,

Excellent, thank you very much for the feedback !

Mabula

Seemed to have started working again!

Hi @phrenos,

That is awesome ! With beta28 for you? or perhaps with a new macOS update? Please be aware that the issue is caused by a broken metal framework in macOS Sonoma, and Apple will likely fix it in a newer update.

Mabula