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We have updated the forum software 🙂 ! We are now working on upgrading the whole site and the Forum to a dark theme...  so please refresh your internet browser twice to properly update the forum appearance AND functionality... Check your internet browser for the refresh function, on windows, this usually is the F5 button, but it depends on your internet browser.

[Sticky] Help, I can't login on my account !  

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(@mabula-admin)
Quasar Admin
Joined: 2 years ago
Posts: 2071
March 22, 2018 13:53  

Hi all,

You need to use both the

  • username and
  • password

 

that was provided to you when you registered on the site.

 

A common mistake that a lot of members of the platform make is to use their e-mail address as login name.

 

Your e-mail address is not the same as your username, so it won't work. There is also a good reason for this. Your username is visible for guests on the forum and we don't want others to have your e-mail address off course.

Please contact support at

support@astropixelprocessor.com

if you need further help with logging in, like resetting your password.

Kind regards,

Mabula

 

Main developer of Astro Pixel Processor and owner of Aries Productions


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