Unsupported file me...
Clear all

Unsupported file message  


Molecular Cloud Customer
Joined: 2 months ago
Posts: 3
October 14, 2021 06:12  

I am trying out APP. I loaded my light, dark, and bias files with no problem. However, for flat files I get the message: "this file type is unsupported or locked by another process". They are all fit files. I am not using the flat files in any other process. I just downloaded APP today, so I am assuming that I have the most recent version. What is causing the problem, and how do I fix it? Thanks!

Universe Admin
Joined: 4 years ago
Posts: 3961
October 15, 2021 14:26  

Where does the data come from, what application did you use to take them, what OS is this on and were the flats different somehow or in a different location? Sorry for the question overload. 😉