UPDATE FROM MABULA
I have had a very rough 2 months unfortunately health wise. I was struck 3x in a row with bacterial infections. The second infection occurred  after a routine hospital checkup and I became very sick. I had to rest and take a lot of antibiotics. Once I was recovering and restarting work 1 month ago, I again became sick. The infection was not yet gone, so even more antibiotics and rest was needed. Needless to say, it took a lot of my energy and I needed a lot of rest.
Finally, the infection is really gone and my energy is coming back step-by-step now and I have started work again. I am terribly sorry to have kept you waiting for support. I will address all outstanding questions and e-mails step-by step and will be on the forum daily from today.
APP 2.0.0-beta47 will come soon as well, a lot of work was already completed before I became very ill, so the release is also nearly ready for you. Beta47 will be much faster actually. Many workflows will be more than 2x faster, mosaics can even be 10x faster than before because registration really received a major boost... all compared to beta46. Â Before I release it, I will make sure that everything is working properly and then I will release it.
I just downloaded the lastest download 2.0.0 beta26 for windows 64. I've been running APP for years. I downloaded the release, unzipped it and installed it. When it launched, It now asks me for my name and license info. I don't recall it doing this on previous releases. Is it supposed to do this? Either way it looks like I need my license info so how do I get that?Â
Thanks
James
@nitesky Sit back and wait like i have been doing since a laptop crash killed my drive, i`m also waiting on a key.
I wish you luck. I remembered I have it on an older laptop I was able to copy my info from it.
@nitesky I was able to salvage the ssd drive from the laptop and bought a external case for it and have it hooked up to the new laptop but i can`t seem to get it running from there , i even looked through everything for the key with no luck ...getting all the astro programs and settings back on a new laptop are a pain , but on a good note pixinsight got my key back within 5 mins.
Look through your old emails by searching for astropixelprocessor and the license info will be their. That is what I had to do. It worked fine after that.
Apologies for not coming back to this sooner, it's always advised to keep your license info safe indeed. But usually we can get you the info quickly as well, unfortunately there have been some personal difficulties that prevented me from helping out.
I just downloaded the lastest download 2.0.0 beta26 for windows 64. I've been running APP for years. I downloaded the release, unzipped it and installed it. When it launched, It now asks me for my name and license info. I don't recall it doing this on previous releases. Is it supposed to do this? Either way it looks like I need my license info so how do I get that?Â
Thanks
James
Hi @nitesky,
I can see that you were able to activate your license last week so I assume that everything is okay now?
To explain what happened, the 2.0.0-beta26 had an additional fix in the application security controlling the activated computers for a license. Users with an older APP version like 1.083 or older could have been affected by a bug in the computer activation and thus installing beta26 fixed that by re-activating on the computer. It should not happen anymore with subsequent releases.
Mabula
Â
