Won't open on a Mac...
 
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June 24 2026 APP 2.0.0-beta46 has been released !

Improved internal memory configuration (lower ! memory usage), fixed beta45 startup issue, fixed Set Save Directory & 2-panel mosaics.

May 27 2026 APP 2.0.0-beta45 has been released !

Fully Multi-Threaded LNC, many improvements for the registration engine, platform upgrade, and further tuning of internal memory consumption and memory release back to OS.

Apr 14 2026: Google Pay, Apple Pay & WeChat Pay added as payment options

Update on the 2.0.0 release & the full manual

We are getting close to the 2.0.0 stable release and the full manual. The manual will soon become available on the website and also in PDF format. Both versions will be identical and once released, will start to follow the APP release cycle and thus will stay up-to-date to the latest APP version.

Once 2.0.0 is released, the price for APP will increase. Owner's license holders will not need to pay an upgrade fee to use 2.0.0, neither do Renter's license holders.

 

[Solved] Won't open on a MacBook Pro M1 Pro with Monterey 12.6

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(@diane-miller)
Brown Dwarf
Joined: 4 years ago
Posts: 4
Topic starter  

I just downloaded the latest version for a trial (new user) -- 1.083.2.  I'm on Mac OS Monterey (12.6) with a MacBook Pro M1 Pro.  When I try to open the software it says it can't be checked for malicious software and needs to be updated by the developer.



   
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(@wvreeven)
Quasar
Joined: 8 years ago
Posts: 2134
 

@diane-miller Hi Diane, please go to the macOS System Settings and then Privacy & Security and allow APP to start.

HTH, Wouter



   
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(@diane-miller)
Brown Dwarf
Joined: 4 years ago
Posts: 4
Topic starter  

I did that -- in both Accessibility and Full Disk Access -- and it still won't start, with the same message.



   
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(@wvreeven)
Quasar
Joined: 8 years ago
Posts: 2134
 

@diane-miller Great. Please also enable this at the bottom of the General tab. 



   
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(@diane-miller)
Brown Dwarf
Joined: 4 years ago
Posts: 4
Topic starter  

Found that and did it.  Entered my License Activation information and it says it can't activate my license.  Did it 3 times -- I'm sure I'm matching the info I got in the email.  Changed browser from Firefox to Safari -- still doesn't work...



   
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(@wvreeven)
Quasar
Joined: 8 years ago
Posts: 2134
 

@diane-miller Great that it worked and sorry for the license trouble. I'll ping Mabula and Vincent who can help with this much better than me.



   
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(@Anonymous 174)
Joined: 9 years ago
Posts: 5702
 

@diane-miller Hi Diane, I'll have a look right now and see if your license details are correct etc. I'll send the license we have to your email.

Vincent



   
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(@diane-miller)
Brown Dwarf
Joined: 4 years ago
Posts: 4
Topic starter  

He found the problem -- thanks!  Somewhere in the purchasing process I entered a user name but the activation window wanted my real name.



   
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