Won't open on a Mac...
 
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2023-09-16: APP 2.0.0-beta23 has been released !

Improved performance again, CMD-A now works in macOS File Chooser, big improvement for bad column cosmetic correction, solved several bugs

We are very close now to  releasing APP 2.0.0 stable with a complete printable manual...

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[Solved] Won't open on a MacBook Pro M1 Pro with Monterey 12.6

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(@diane-miller)
Brown Dwarf
Joined: 10 months ago
Posts: 4
Topic starter  

I just downloaded the latest version for a trial (new user) -- 1.083.2.  I'm on Mac OS Monterey (12.6) with a MacBook Pro M1 Pro.  When I try to open the software it says it can't be checked for malicious software and needs to be updated by the developer.


   
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(@wvreeven)
Quasar
Joined: 5 years ago
Posts: 2119
 

@diane-miller Hi Diane, please go to the macOS System Settings and then Privacy & Security and allow APP to start.

HTH, Wouter


   
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(@diane-miller)
Brown Dwarf
Joined: 10 months ago
Posts: 4
Topic starter  

I did that -- in both Accessibility and Full Disk Access -- and it still won't start, with the same message.


   
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(@wvreeven)
Quasar
Joined: 5 years ago
Posts: 2119
 

@diane-miller Great. Please also enable this at the bottom of the General tab. 


   
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(@diane-miller)
Brown Dwarf
Joined: 10 months ago
Posts: 4
Topic starter  

Found that and did it.  Entered my License Activation information and it says it can't activate my license.  Did it 3 times -- I'm sure I'm matching the info I got in the email.  Changed browser from Firefox to Safari -- still doesn't work...


   
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(@wvreeven)
Quasar
Joined: 5 years ago
Posts: 2119
 

@diane-miller Great that it worked and sorry for the license trouble. I'll ping Mabula and Vincent who can help with this much better than me.


   
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(@vincent-mod)
Universe Admin
Joined: 6 years ago
Posts: 5701
 

@diane-miller Hi Diane, I'll have a look right now and see if your license details are correct etc. I'll send the license we have to your email.

Vincent


   
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(@diane-miller)
Brown Dwarf
Joined: 10 months ago
Posts: 4
Topic starter  

He found the problem -- thanks!  Somewhere in the purchasing process I entered a user name but the activation window wanted my real name.


   
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