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Unable to open APP 1.075 on MacOS 10.15 Catalina  

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(@fizixman)
Hydrogen Atom Customer
Joined: 2 months ago
Posts: 2
October 21, 2019 00:51  

Just downloaded APP 1.075, but it won't open on my Mac running MacOS 10.15 Catalina. It gives me an error message that I screen-saved and attached. Any ideas? Thanks in advance.

Screen Shot 2019 10 20 at 3.22.55 PM

 


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(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 928
October 21, 2019 08:40  

Interesting, I've seen others using it correctly. As I don't have Catalina installed I'm going to tag @wvreeven as I think he had it running and might know a bit more about the security in Catalina?


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(@mckechg)
Hydrogen Atom Customer
Joined: 3 weeks ago
Posts: 2
October 21, 2019 08:43  

I just downloaded it and have the same issue. Help!

Screen Shot 2019 10 21 at 5.46.15 pm

 

This post was modified 3 weeks ago 3 times by Grant Mckechnie

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(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 928
October 21, 2019 08:49  

So upon further reading this is a security feature in Catalina (obviously), which pops up for software outside of the AppStore and the app not being signed the way Apple wants it. Could you try going to the finder, then right-click on the APP icon and then select open? Does that work? There are other ways to force it to run using the terminal, we will have a look at this.


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(@mckechg)
Hydrogen Atom Customer
Joined: 3 weeks ago
Posts: 2
October 21, 2019 08:58  

Problem solved - 

 

Settings -> Security & Privacy -> Run anyway


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(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 928
October 21, 2019 09:00  

Ah ok, that's the same as in Mojave actually, different notification. 🙂 Thanks!


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(@wvreeven)
Red Giant Customer
Joined: 1 year ago
Posts: 94
October 21, 2019 09:36  

Sorry for the late reply. I actually had the same issue yesterday and, indeed, the issue can be solved as described by @mckechg.


(@fizixman)
Hydrogen Atom Customer
Joined: 2 months ago
Posts: 2
October 21, 2019 18:56  

@mckechg

Excellent! Thanks. Slight variation from what you said works on mine too.


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(@jbmcnaughton)
Molecular Cloud Customer
Joined: 2 weeks ago
Posts: 3
November 1, 2019 17:40  

As others have described, shows up for about 5 seconds and then terminates. Don't even have the option for the security override. 

Mojave 10.14.6
2.2 GHz Intel Core i7
16 GB 2400 MHz DDR4
Intel UHD Graphics 630 1536 MB


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(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 928
November 1, 2019 17:51  

Others didn't describe it not opening at all, they described the security warning from Catalina which can be solved. Your problem sounds like it crashes. That's a new one for me, you don't get any indication as to why? You installed it properly by dragging it to the Applications folder?


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(@jbmcnaughton)
Molecular Cloud Customer
Joined: 2 weeks ago
Posts: 3
November 1, 2019 18:02  

@vincent-mod

Yes I did. And even tried to open from within terminal. 

 

INFO: Failed to load the GDAL native libs from "gdalalljni". Falling back to "gdaljni".

java.lang.UnsatisfiedLinkError: no gdalalljni in java.library.path


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(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 928
November 1, 2019 18:42  

Ok then, that seems a problem with your Java environment and installation.. it isn't able to find the GDAL library in your current environment path. I'll have to ask Mabula as that's something I've never seen before.

edit: Also strange is that APP doesn't rely on your Mac Java environment.. do you have any other Java based apps that do start?

This post was modified 2 weeks ago by Vincent Groenewold - Moderator

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(@jbmcnaughton)
Molecular Cloud Customer
Joined: 2 weeks ago
Posts: 3
November 1, 2019 20:24  

@vincent-mod

Java and a few issues but i'm up and running. Thanks to you and Mabula!


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