15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes
7th December 2023: added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.
I have 2.0 v20 updated. APP will not allow me to load files from my documents, all pictures are just greyed out and can't select them. This is the first time this has ever happened? What should I do?
From which version did you upgrade? Have you tried completely removing APP first and then installing beta20 ? It sounds like something is messed up with your privileges running APP on your system. On which Operating System does this occur?
@mabula-admin I upgraded from v17 but had the same issue (previously functioning normally last I used it about 6 weeks ago). I’m running OS Ventura 13.4.1. I’ve gone to privacy options and don’t have any permissions to give. Still troubleshooting…thanks for the quick reply.
Okay, that is great to hear. Please let us know if it happens again though. I have never seen this before. For my information, did you in fact re-install APP?
I think I know what happened, the File Chooser window in macOS should have a button with show/hide options, if you show the options, you can select a file format filter. In your case the file format filter was set in such a way that your ARW files could not be selected and thus they were greyed out. In your screenshot I do not see this show/hide options button and this can be caused by some setting in macOS I think. On my mac computers, the button is always there. The file format filter is set by default to be able to load all APP supported files. I guess a re-installation of APP fixed that for you?
