Where is my license...
 
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Mar 28 2026 APP 2.0.0-beta40 will be released in 7 days.

It did take a long time to have the work finished on this and it  will have a major performance boost of 30-50% over 2.0.0-beta39 from calibration to integration. We extensively optimized many critical parts of APP. All has been tested to guarantee correct optimizations. Drizzle and image resampling is much faster for instance, those modules have been completely rewritten. Much less memory usage. LNC 2.0 will be released which works much better and faster than LNC in it's current state. And more, all will be added to the release notes in the coming weeks...

Update on the 2.0.0 release & the full manual

We are getting close to the 2.0.0 stable release and the full manual. The manual will soon become available on the website and also in PDF format. Both versions will be identical and once released, will start to follow the APP release cycle and thus will stay up-to-date to the latest APP version.

Once 2.0.0 is released, the price for APP will increase. Owner's license holders will not need to pay an upgrade fee to use 2.0.0, neither do Renter's license holders.

 

[Sticky] Where is my license code?

75 Posts
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(@sjpv36)
Hydrogen Atom
Joined: 3 years ago
Posts: 2
 

hi, i have been using APP since last october, but for some reason when opening APP last night, it asked for my name, licence code and email, it's never done that before, i have the invoice from purchasing, but can't find my licence code, how to i resolve this? 🙂

ash



   
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(@jamalonegmail-com)
Hydrogen Atom
Joined: 5 years ago
Posts: 1
 

I purchased an owners license yesterday but never got my license code and cannot find a way to discover it on the website. How can I please get it?



   
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(@omarr)
Molecular Cloud
Joined: 5 years ago
Posts: 5
 

Good morning,

I have been running the software since 2021 with no issues. Yesterday, I upgraded several components in my computer after which I launched APP and was asked for my license code. I emailed support but have not yet received a reply. 

 

Best Regards,

Omar



   
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(@ejp2012)
White Dwarf
Joined: 5 years ago
Posts: 11
 

I purchased a renter's license. First, I was expecting a discount because I used the coupon from Ryan Voykin (DARKRANGERSINC-2024) which was supposed to be valid until the end of July. The message was something like "too many redemptions" so it did not accept the code, which was disappointing.

So, after having paid full price, I did not receive the license code. It has been almost 24 hours, and I sent two emails to support, but still, no license code. Yes, I did check the spam folder - there is no email from you. The charge for the purchase has already shown up on my bank statement, but still, no license code!



   
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(@stefanastro)
Neutron Star
Joined: 3 years ago
Posts: 79
 

@vincent-mod 

Hello,

I saw on the facebook page of APP a post about someone who also dont have a license code.

See here his reactions 

I am a little worried whyno one of the admin response on the forums last time. 



   
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(@mizar)
White Dwarf
Joined: 3 years ago
Posts: 9
 

Hi, IMHO APP team don't exist any more ... It is completely incomprehensible to me that there has been no contact with anyone since February, especially since there are people who purchased a license at that time but did not receive an activation code.



   
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(@paolo27)
Neutron Star
Joined: 6 years ago
Posts: 91
 

Mabula's computer is always online. Hopefully nothing serious has happened to his health.



   
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(@mcghoo)
Hydrogen Atom
Joined: 1 year ago
Posts: 2
 

Hi, I am still to receive my Trial License code. I've just noticed that another member has the same name as me which is probably why I am not receiving the code. Received an email with the subject "Astro Pixel Processor TRIAL license request has been rejected"

Could you send me the code please. I just started in Astrophotography and would love to give this software a try before purchasing.

Thanks in advance 👍



   
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(@mcghoo)
Hydrogen Atom
Joined: 1 year ago
Posts: 2
 

Hi, I am still to receive my Trial License code. I've just noticed that another member has the same name as me which is probably why I am not receiving the code. Received an email with the subject "Astro Pixel Processor TRIAL license request has been rejected"

Could you send me the code please. I just started in Astrophotography and would love to give this software a try before purchasing.

Thanks in advance 👍



   
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(@550ml)
Brown Dwarf
Joined: 12 months ago
Posts: 4
 

I need it too:)) I just bought a 365 day license and I only got a receipt of it! So could someone send it to me please?
Cheers, Marius



   
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(@paolo27)
Neutron Star
Joined: 6 years ago
Posts: 91
 

I upgraded to Windows 11, and it asks me for the license. I had it saved on the NAS, but Windows won't open it now...



   
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(@paolo27)
Neutron Star
Joined: 6 years ago
Posts: 91
 

Solved...



   
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(@ansollee)
Molecular Cloud
Joined: 8 years ago
Posts: 4
 

ansollee here I am looking for my license code.  Need help obtaining it.  thanks

 



   
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(@ansollee)
Molecular Cloud
Joined: 8 years ago
Posts: 4
 

ansollee here I am looking for my license code.  Need help obtaining it.  thanks

 



   
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(@ansollee)
Molecular Cloud
Joined: 8 years ago
Posts: 4
 

Still trying to get my license code.  Appreciate your help

 



   
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