No activation code ...
 
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2022-05-29: APP 2.0.0-beta2 has been released !

Release notes

Download links per platform:

windows 2.0.0-beta2

macOS x86_64 2.0.0-beta2

macOS arm64 M1 2.0.0-beta2

Linux DEB 2.0.0-beta2

Linux RPM 2.0.0-beta2

No activation code after payment


 Tan
(@thabib)
Hydrogen Atom Customer
Joined: 7 months ago
Posts: 2
Topic starter  

Purchased owner's license but received no activation code. How long before I will get the code? 

Regards


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4830
 

This should be almost instant actually, did you check junk folders and such?


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4830
 

We appear to have a license server issue (first time ever), Mabula is working on the issue and we'll make sure you'll get the code asap.


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 3158
 

H Tan @thabib,

Please accept my apologies for the inconvenience. Yesterday afternoon we had a server issue which prevented your license email to go out. The server problem has been fixed and you should have received your license now in your mailbox.

Please let us know if everything is okay now 😉

Mabula

 


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 Tan
(@thabib)
Hydrogen Atom Customer
Joined: 7 months ago
Posts: 2
Topic starter  

@mabula-admin Yes, now I have the activation code. Thanks!!


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 3158
 

Excellent Tan @thabib !


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