7th December 2023: added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.
No activation code after payment
Purchased owner's license but received no activation code. How long before I will get the code?
This should be almost instant actually, did you check junk folders and such?
We appear to have a license server issue (first time ever), Mabula is working on the issue and we'll make sure you'll get the code asap.
H Tan @thabib,
Please accept my apologies for the inconvenience. Yesterday afternoon we had a server issue which prevented your license email to go out. The server problem has been fixed and you should have received your license now in your mailbox.
Please let us know if everything is okay now 😉