No activation code ...
 
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No activation code after payment


 Tan
(@thabib)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 2
Topic starter  

Purchased owner's license but received no activation code. How long before I will get the code? 

Regards


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(@vincent-mod)
Universe Admin
Joined: 6 years ago
Posts: 5240
 

This should be almost instant actually, did you check junk folders and such?


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(@vincent-mod)
Universe Admin
Joined: 6 years ago
Posts: 5240
 

We appear to have a license server issue (first time ever), Mabula is working on the issue and we'll make sure you'll get the code asap.


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
 

H Tan @thabib,

Please accept my apologies for the inconvenience. Yesterday afternoon we had a server issue which prevented your license email to go out. The server problem has been fixed and you should have received your license now in your mailbox.

Please let us know if everything is okay now 😉

Mabula

 


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 Tan
(@thabib)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 2
Topic starter  

@mabula-admin Yes, now I have the activation code. Thanks!!


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
 

Excellent Tan @thabib !


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