Can't Buy the Progr...
 
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Black Friday & Cyber Monday Sales on Renter's & Owner's licenses - sale will end on the 1st of December 2020 at 12:00 UTC

16 November 2020 - Wouter van Reeven has officially joined the Astro Pixel Processor Team as a moderator on our forum, welcome Wouter 🙂 !

31 July 2020 - Comet Registration video tutorial using APP 1.083-beta1 released.

30 July 2020 - APP 1.083-beta1 has been released introducing Comet processing! This 1st beta has comet registration. The stable release will also include special comet integration modes.

9 July 2020 - New and updated video tutorial using APP 1.081: Complete LRGB Tutorial of NGC292, The Small Magellanic Cloud by Christian Sasse (iTelescope.net) and Mabula Haverkamp

2019 September: Astro Pixel Processor and iTelescope.net celebrate a new Partnership!

Can't Buy the Program because of OTP  

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(@ekallgren)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 2
February 7, 2018 18:22  

I can't buy your program as I haven't received a verification code as yet. How long does it take to send the code?

Eric


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(@mabula-admin)
Quasar Admin
Joined: 4 years ago
Posts: 2476
February 7, 2018 18:27  

Hi Eric,

Thank you for contacting me.

The OTP e-mail should be sent out immediately.

Any chance that it is in your spam folder ?

The sending out of OTP e-mails is done by a third party, so it could be that their mailserver is malfunctioning. I will test it myself right now.

Just hang on, I'll report back in a couple of minutes.

Mabula


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(@ekallgren)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 2
February 7, 2018 18:32  

I checked all my folders.

Hanging On


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(@mabula-admin)
Quasar Admin
Joined: 4 years ago
Posts: 2476
February 7, 2018 18:39  

Hi Eric,

 I have just tested it, and I have received an OTP e-mail within 2 seconds.

 Maybe, your mailserver/provider doesn’t allow mail to your inbox from the third party infrastructure or some other strange reason… I suspect the problem is that it is sent from a third party, but…

 I have disabled the function now, to have this sorted out properly without delaying you 😉

 So if you go to checkout the OTP function should be gone now. Maybe a refresh of your browser will help as well if you still see it.

Kind regards,

Mabula


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