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Cannot place order
I am trying to place an order for the renters license and pay through Pay Pal. I get the message 'The email OTP was sent to and the email in contact submission do not match'. and the order will not go through.
Dear Frank @astrofrankie,
Apologies for the inconvenience.
I do see that in the end, you were able to complete your order for a Renter's license, thank you very much.
Can you indicate what you did so it did work in the end?
Did you restart your browser? Perhaps another browser?
Did you use another email address?
I am working to further improve the order process, so any detail that you can give me is highly appreciated 😉
Hi Frank @astrofrankie,
Thank you very much, do I understand correctly now that when you chose credit card as payment method, the message
'The email OTP was sent to and the email in contact submission do not match'
did not show and the order could be completed?