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The problem with the data upload limit for attachments has been fixed. I have restored it to 30MegaBytes. A recent forum software upgrade was responsible for the changed limit. Please accept my apologies for missing this when upgrading the forum sofware, Mabula.

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(@ldcarson)
Hydrogen Atom Customer
Joined: 3 months ago
Posts: 2
05/06/2019 1:17 am  

I signed up for a trial, but it will not recognize my Licenses code.  I rebooted several times, and made sure the Antivirus, firewall was not interfering but no joy.  Tried to re-install and now it denies access right at end of install and backout.  How do you do an un-install so I can try again fresh?  It doesn't show up anywhere that I can see.

This topic was modified 3 months ago by Larry Carson

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(@ldcarson)
Hydrogen Atom Customer
Joined: 3 months ago
Posts: 2
05/06/2019 2:51 am  

OK, I finally found it hidden, not sure why but I had to completely delete it and re-install.  It seems to be working now with no errors.  Now on to processing practice....


(@vincent-mod)
Galaxy Moderator
Joined: 2 years ago
Posts: 564
05/06/2019 11:08 am  

That's weird indeed. Sometimes people seem to try to run APP from the installation image itself, which doesn't work. Anyway, good you're all setup!


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