Unable to start Sof...
 
Share:

APP 1.075 has been released !

2019 November: Complete LRGB Tutorial of NGC292, The Small Magellanic Cloud by Christian Sasse, Astronomer in Charge of iTelescope.net

2019 September: Astro Pixel Processor and iTelescope.net celebrate a new Partnership!

Unable to start Software  

  RSS

(@ldcarson)
Hydrogen Atom Customer
Joined: 6 months ago
Posts: 2
June 5, 2019 01:17  

I signed up for a trial, but it will not recognize my Licenses code.  I rebooted several times, and made sure the Antivirus, firewall was not interfering but no joy.  Tried to re-install and now it denies access right at end of install and backout.  How do you do an un-install so I can try again fresh?  It doesn't show up anywhere that I can see.

This topic was modified 6 months ago by Larry Carson

ReplyQuote
(@ldcarson)
Hydrogen Atom Customer
Joined: 6 months ago
Posts: 2
June 5, 2019 02:51  

OK, I finally found it hidden, not sure why but I had to completely delete it and re-install.  It seems to be working now with no errors.  Now on to processing practice....


(@vincent-mod)
Quasar Moderator
Joined: 2 years ago
Posts: 1036
June 5, 2019 11:08  

That's weird indeed. Sometimes people seem to try to run APP from the installation image itself, which doesn't work. Anyway, good you're all setup!


ReplyQuote
Share: