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7th December 2023:  added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.

Photography Magazine Request

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(@davidclapp)
Molecular Cloud
Joined: 3 months ago
Posts: 3
Topic starter  

Hi there. Your email support@astropixelprocessor.com will not accept emails, so I have posted this here. My website and email are on davidclapp.co.uk

 
My name is David Clapp and I am a professional photographer and workshop leader based here in the UK. I work for Canon Europe and also many leading magazine titles, including Amateur Photographer, Photo Plus as well as Getty Images.
 
I recently downloaded the trial of APP from your website and I have since returning from Namibia. I sent images to magazines that I write for and an astro photography article based on what can be achieved with Canon cameras and a basic tracker (I have the Star Adventurer Pro) is going to get published. The software is always a complicated affair for photographers that ‘dabble’ with astro, so I am hoping to make a good feature of this. I have an astro modified EOS R and this year I managed to get some of my best images from the desert. 
 
Could I request a full license in exchange for advertising in the article I am about to write and also support to my workshop clients? The trial I have is about to run out and I am about to head out to Jordan for more landscape and nightscape work. I feel like I have only just got started and would like to explore the software some more. 
 
Many people ask me what software I use and until recently it has only been DSS which now feels so basic in comparison to your software. APP is a huge leap for me so I would like to promote a solution for photographers and communicate a clear pathway for non telescope based imagery. 
 
Is this something you would able to exchange? Please look at my website - I have also been supported by PTGUI (pano software), Photo Mechanic and Helicon Focus.

With thanks

David Clapp

   
Mabula-Admin reacted
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(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4120
 

Dear David @davidclapp,

First of all, thank you very much for contacting us with your request and for sharing your background.

Regarding the email issue, I see in our email server logs the reason why we bounce your emails, i will update you about this by email 😉 and I suggest we communicate about this more through email as well, okay?

Mabula

 

 


   
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(@davidclapp)
Molecular Cloud
Joined: 3 months ago
Posts: 3
Topic starter  

@mabula-admin - many thanks - its not the usual way I would ask, but I didn't know what other way of contacting you so please excuse me. Please send me an email, I would be very pleased to make contact.


   
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(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4120
 

Hi David @davidclapp, I sent you 3 emails 2 days ago, did you receive them?


   
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(@davidclapp)
Molecular Cloud
Joined: 3 months ago
Posts: 3
Topic starter  

@mabula-admin - I did, thank you. I have tried to respond again I cannot get through - I just tried the support@ email but that still bounces.

Address not found

Your message wasn't delivered to mabula@astropixelprocessor.com because the address couldn't be found or is unable to receive email

 


   
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(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4120
 

Hi David @davidclapp,

Okay, please accept my apologies, I have made further changes in our mailserver, your emails should now come through 😉

Mabula


   
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