UPDATE FROM MABULA
I have had a very rough 2 months unfortunately health wise. I was struck 3x in a row with bacterial infections. The second infection occurred  after a routine hospital checkup and I became very sick. I had to rest and take a lot of antibiotics. Once I was recovering and restarting work 1 month ago, I again became sick. The infection was not yet gone, so even more antibiotics and rest was needed. Needless to say, it took a lot of my energy and I needed a lot of rest.
Finally, the infection is really gone and my energy is coming back step-by-step now and I have started work again. I am terribly sorry to have kept you waiting for support. I will address all outstanding questions and e-mails step-by step and will be on the forum daily from today.
APP 2.0.0-beta47 will come soon as well, a lot of work was already completed before I became very ill, so the release is also nearly ready for you. Beta47 will be much faster actually. Many workflows will be more than 2x faster, mosaics can even be 10x faster than before because registration really received a major boost... all compared to beta46. Â Before I release it, I will make sure that everything is working properly and then I will release it.
I recently bought an owners licence and the program asks me to enter the details including the code almost every time I start the program. It also appears to think I am using multiple computers, however I have only installed and run it on one computer. My computer is running windows 11 but it seems to think I also have a windows 10 computer.
Interesting, never seen this before like this. I'll forward it to Mabula and thanks for reporting!
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Hi @ronroper1601,
Windows 11 in fact was still reporting it was windows 10 earlier, maybe with an update of windows 11 it is now fixed. So this is due to windows 11 and not APP code.
With regard to having to re-activate your license, I can only assume that you are installing APP not correctly somehow. How do you install APP?
After installation, is there an APP license file in your Operating System user directory?
Mabla
@ronroper1601 you should avoid to show your license codes to all people. someone could use it...
Hi @mabula-admin, thank you to you and others who replied to my question. I am not sure what happened during installation but I just did what I thought was a normal install. However I have now noticed a couple of odd things. There are 2 APP shortcuts on my desktop, each has a different starting location.
Shortcut 1: Target: C:\Users\ronro\AppData\Local\Programs\astropixelprocessor\astropixelprocessor.exe
Shortcut 1: Start in: C:\Users\ronro\AppData\Local\Programs\astropixelprocessor
Shortcut 2: Target: C:\Users\ronro\AppData\Local\AstroPixelProcessor\AstroPixelProcessor.exe
Shortcut 2: Start in: C:\Users\ronro\AppData\Local\AstroPixelProcessor
The shortcut 1 seems to operate correctly while shortcut 2 produces the licence issues described previously.
I think shortcut 2 may have been created in March 2022 when I tried APP as a trial version. I had forgotten that I had already installed it, so reinstalled recently when I purchased the licence.
I assume I could just delete Shortcut 2 and the associated files for that path. I checked in Settings/ installed apps and there is only one instance of APP showing and it is v2.0.0 beta 9 so I will not uninstall anything from there.
I do have a APP-License.lic file in my user directory dated 17/01/2023.
Many thanks
Ron
Hi Ron @ronroper1601,
Yes, the shortcut 1 is the APP 2.0.0 version, whereas the shortcut 2 is 1.083 probably which has a bug even with computer identification for license management, so that really explains it.
Indeed, simply remove shortcut 2 and the shortcut 2 target and all will be okay !
Mabula
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