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Corrupted image files  

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 WILLIAM COOPER
(@coopastro)
Molecular Cloud Customer
Joined: 7 months ago
Posts: 3
May 26, 2019 19:49  

I just downloaded Astro Pixel. I cannot open any of my image files, all say file is incomplete or corrupted. They open fine in all my other programs. Any thoughts

 


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 wvreeven
(@wvreeven)
Neutron Star Customer
Joined: 1 year ago
Posts: 116
May 27, 2019 08:45  

Can you elaborate a bit on the images? What type are they (FITS, CR2, other format)? How were they obtained (RAW images, processed in other apps)? What other app(s) do they open in? Can you post an example? I am afraid it is impossible to say anything sensible without more info...

Thanks, Wouter


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 WILLIAM COOPER
(@coopastro)
Molecular Cloud Customer
Joined: 7 months ago
Posts: 3
May 27, 2019 23:49  

Hello. Its strange the files will open fine with Astro Pixel on my other laptop running Windows 10. Both computer have same system. 


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 Vincent Groenewold - Moderator
(@vincent-mod)
Quasar Moderator
Joined: 2 years ago
Posts: 1040
June 5, 2019 11:17  

Maybe try a re-install of APP, this is a very strange problem I've never seen before so my guess is the system isn't exactly the same somehow.


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