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[Solved] Still receiving email on my old account


(@dellecavet)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 8
Topic starter  

Hello,

I changed my email address because the old has a lot of spam, but despite, I still receive your emails in that old address, I need to change it with the new one. I've already done it in my profile

old account = dellecavet(AT)libero.it

new = gerforastro(AT)gmail.com

 

thanks in advance

Geremia

i


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3309
 

Hi @dellecavet,

I have changed your email address on your license and on your account per your request 😉

I have sent confirmation to your old and new email address as well.

Mabula


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(@dellecavet)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 8
Topic starter  

Hello Mabula,

 

I just saw and I answered you in the e-mail

 

thanks a lot

Geremia


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(@dellecavet)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 8
Topic starter  

Hello Mabula,

I don't know if you have received my email, I write it here too, after changing the mailbox associated with the profile, the start of Astro Pixel Processor gives me an invalid license

 

 

thhanks for your support

Geremia


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(@vincent-mod)
Universe Admin
Joined: 5 years ago
Posts: 5122
 

I'll ask Mabula, that shouldn't be the case of course.


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(@dellecavet)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 8
Topic starter  

Thanks Vincend,

I solved the license problem but I asked for another correction to do and I didn't have a reply

 

 

 

cheers

Geremia


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3309
 
Posted by: @dellecavet

Hello Mabula,

I don't know if you have received my email, I write it here too, after changing the mailbox associated with the profile, the start of Astro Pixel Processor gives me an invalid license

 

 

thhanks for your support

Geremia

Hi @dellecavet,

I sent you the changed license details by email yesterday. Since we changed your email address, the email address on your license has changed as well 😉

Please check your e-mail and you will find the correct license details. The code is still the same, but the email address is now your new email address per your request.

Mabula

 

This post was modified 10 months ago by Mabula-Admin

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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3309
 

Hi @dellecavet,

I will change the name on your license as well now, you will receive confirmation soon by e-mail 😉

Mabula


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3309
 

Hi @dellecavet,

The new license details have been sent now to your email address with the changed email address and changed name 😉

 


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(@dellecavet)
Brown Dwarf Customer
Joined: 1 year ago
Posts: 8
Topic starter  

Thanks for the Change Mabula, and for your support Vincent

 

Proud to be a Astro Pixel Processor "corrected" Member 😊 😉 

 

Cheers

Geremia


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