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Black Friday & Cyber Monday Sales on Renter's & Owner's licenses - sale will end on the 1st of December 2020 at 12:00 UTC

16 November 2020 - Wouter van Reeven has officially joined the Astro Pixel Processor Team as a moderator on our forum, welcome Wouter 🙂 !

31 July 2020 - Comet Registration video tutorial using APP 1.083-beta1 released.

30 July 2020 - APP 1.083-beta1 has been released introducing Comet processing! This 1st beta has comet registration. The stable release will also include special comet integration modes.

9 July 2020 - New and updated video tutorial using APP 1.081: Complete LRGB Tutorial of NGC292, The Small Magellanic Cloud by Christian Sasse (iTelescope.net) and Mabula Haverkamp

2019 September: Astro Pixel Processor and iTelescope.net celebrate a new Partnership!

[Sticky] Welcome to the Astro Pixel Processor Forum  

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(@rcfmitch)
Red Giant Customer
Joined: 2 years ago
Posts: 59
June 9, 2019 01:07  

we need more information on what you had for calibration files .... in order to help you.

 


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(@dhandawalla)
Molecular Cloud Customer
Joined: 2 years ago
Posts: 4
June 9, 2019 09:25  

I had 30 darks and flats


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(@rcfmitch)
Red Giant Customer
Joined: 2 years ago
Posts: 59
June 11, 2019 00:42  

What i meant was , Camera ? DSLR , ZWO QHY or other?

and at what step do you get the error ? which tab?

 


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(@dhandawalla)
Molecular Cloud Customer
Joined: 2 years ago
Posts: 4
June 11, 2019 08:39  

Hi ,I use a canon 2000d ,when I load image preview I get the following tab when I press ok the image comes up

app 1

Then when I press tab 2 to calibrate I get the following

app 2

.

                                          Many thanks Bal


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(@vincent-mod)
Universe Admin
Joined: 3 years ago
Posts: 2657
June 11, 2019 10:07  

Mm, those are a lot of errors which shouldn't normally happen as I don't think many people have this at these steps. Could you try to uninstall and reinstall APP just to rule out a problem with the installation?


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(@rcfmitch)
Red Giant Customer
Joined: 2 years ago
Posts: 59
June 11, 2019 21:37  

Vincent , should he drop down to 1.073 and see if it still occurs?

is he using ADMIN at the installation.. 

 


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(@vincent-mod)
Universe Admin
Joined: 3 years ago
Posts: 2657
June 11, 2019 21:43  

Yes those are things to try as well, but it's the first with errors at these points I've seen and this version has been in use for some time also on Windows now.


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(@dhandawalla)
Molecular Cloud Customer
Joined: 2 years ago
Posts: 4
June 12, 2019 09:13  

Hi Vincent

                     uninstalled and reinstalled still the same problem .

                                                                                                                   Regards Bal


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(@vincent-mod)
Universe Admin
Joined: 3 years ago
Posts: 2657
June 14, 2019 11:26  

Mmm, that is annoying for sure. Are you able to uninstall and re-install Java on your machine? And you can also try out 1 version earlier of APP, just to see if it's related to that.

Sorry for the inconvenience, this needs some investigation unfortunately.


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(@rcfmitch)
Red Giant Customer
Joined: 2 years ago
Posts: 59
June 14, 2019 18:12  

Are you willing to let someone logon to your PC to verify a few things?

Via  Anydesk.exe ?

 


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