15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes
7th December 2023: added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.
All of a sudden I'm unable to connect with the website - I get a Hmm .... Can't reach this page error. Having to use another browser now
All of a sudden I'm unable to connect with the website - I get a Hmm .... Can't reach this page error. Having to use another browser now
Hi @whixson,
Our website has a firewall and this will be triggered after too many failed login attempts (10x) as a security measure.
If you are not sure anymore of your password, it's best to simply reset your password:
https://www.astropixelprocessor.com/my-account/lost-password/
instead of trying a lot of times 😉
If you need help with a password reset, contact me by email at support@astropixelprocessor.com
Kind regards,
Mabula
Hi Mabula,
i did change my password and I can log in fine on Safari or Christmas me, just not Edge.
Hi @whixson,
Still not?
Then please have a look at the browser cache settings in Edge and clean them for astropixelprocessor.com if possible. I think it will be related to the cache.
Or try to refresh the browser at least twice, usually done with the F5 button.
The issue is not on our end I think, I have checked our firewall and you are not being blocked.
Kind regards,
Mabula
Thanks Mabula, the F5 trick did it.
Wayne
