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15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes

7th December 2023:  added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.

 

[Sticky] Help, I can't login on my account !

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(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4366
Topic starter  

Hi all,

You need to use both the

  • username and
  • password

 

that was provided to you when you registered on the site.

 

A common mistake that a lot of members of the platform make is to use their e-mail address as login name.

 

Your e-mail address is not the same as your username, so it won't work. There is also a good reason for this. Your username is visible for guests on the forum and we don't want others to have your e-mail address off course.

Please contact support at

support@astropixelprocessor.com

if you need further help with logging in, like resetting your password.

Kind regards,

Mabula

 


   
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