LICENSE RETRIEVAL
 
Share:
Notifications
Clear all

15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes

7th December 2023:  added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.

 

[Solved] LICENSE RETRIEVAL

10 Posts
7 Users
1 Likes
921 Views
(@menrietta)
Molecular Cloud
Joined: 5 years ago
Posts: 1
Topic starter  

I purchased an owners license and seem to have deleted the email with the code in it. Can someone resend it to me please?

 

Thanks,

Matt


   
ReplyQuote
Topic Tags
(@vincent-mod)
Universe Admin
Joined: 7 years ago
Posts: 5707
 

Woops! Yes, you can send an email with your request to support@astropixelprocessor.com and Mabula should be able to take care of that.


   
ReplyQuote
(@t3gutierrez)
Molecular Cloud
Joined: 3 years ago
Posts: 3
 

I too cannot find my email with the renter's license, I have sent 3 emails to the support site with no reply. I am sure that the emails went to my junk mail that were deleted. 

How can I get my renter's license email resent?


   
ReplyQuote
(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4366
 

Hi Mary @t3gutierrez,

I have resent the original email with your license details to your registered email address. According to our mail server logs we did send you the email and it was accepted by your email provider thus it should have arrived in your mailbox somewhere.

Please let us know if all is okay now 😉

Mabula


   
ReplyQuote
(@t3gutierrez)
Molecular Cloud
Joined: 3 years ago
Posts: 3
 

Thank you very much, I have received your email and was able to use the code and get into APP. Thank you for your help. 


   
ReplyQuote
(@jbtampa)
Hydrogen Atom
Joined: 3 years ago
Posts: 1
 

I have the same problem with a mistakenly deleted email which contained my Renters License code. 

Could you please resend this email so I can use the program?

Thanks

Jeff


   
ReplyQuote
(@wvreeven)
Quasar
Joined: 6 years ago
Posts: 2133
 

@jbtampa I notified Mabula and I am sure he'll send you a new email.


   
ReplyQuote
(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4366
 

Hi Jeff @jbtampa,

I have sent your Renter's license details to your registered email address 😉

Please let us know if you have received it in good order.

Mabula


   
ReplyQuote
 bill
(@candord)
Hydrogen Atom
Joined: 7 years ago
Posts: 1
 

Hello,

I lost my license key. Please kindly send me my license key again.

Thank you.


   
ReplyQuote
(@mabula-admin)
Universe Admin
Joined: 7 years ago
Posts: 4366
 

Dear Bill @candord,

I have sent your license to your registered email address. Please keep it in a safe place for further use 😉

Mabula


   
ReplyQuote
Share: