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[Solved] LICENSE RETRIEVAL  

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(@menrietta)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 1
October 28, 2020 20:51  

I purchased an owners license and seem to have deleted the email with the code in it. Can someone resend it to me please?

 

Thanks,

Matt


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3085
October 29, 2020 15:09  

Woops! Yes, you can send an email with your request to support@astropixelprocessor.com and Mabula should be able to take care of that.


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(@t3gutierrez)
Molecular Cloud Customer
Joined: 3 months ago
Posts: 3
January 27, 2021 02:56  

I too cannot find my email with the renter's license, I have sent 3 emails to the support site with no reply. I am sure that the emails went to my junk mail that were deleted. 

How can I get my renter's license email resent?


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(@mabula-admin)
Universe Admin
Joined: 4 years ago
Posts: 2523
January 27, 2021 18:10  

Hi Mary @t3gutierrez,

I have resent the original email with your license details to your registered email address. According to our mail server logs we did send you the email and it was accepted by your email provider thus it should have arrived in your mailbox somewhere.

Please let us know if all is okay now 😉

Mabula


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(@t3gutierrez)
Molecular Cloud Customer
Joined: 3 months ago
Posts: 3
January 27, 2021 18:52  

Thank you very much, I have received your email and was able to use the code and get into APP. Thank you for your help. 


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