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2022-05-29: APP 2.0.0-beta2 has been released !

Release notes

Download links per platform:

windows 2.0.0-beta2

macOS x86_64 2.0.0-beta2

macOS arm64 M1 2.0.0-beta2

Linux DEB 2.0.0-beta2

Linux RPM 2.0.0-beta2

[Solved] LICENSE RETRIEVAL


(@menrietta)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 1
Topic starter  

I purchased an owners license and seem to have deleted the email with the code in it. Can someone resend it to me please?

 

Thanks,

Matt


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4830
 

Woops! Yes, you can send an email with your request to support@astropixelprocessor.com and Mabula should be able to take care of that.


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 3
 

I too cannot find my email with the renter's license, I have sent 3 emails to the support site with no reply. I am sure that the emails went to my junk mail that were deleted. 

How can I get my renter's license email resent?


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 3158
 

Hi Mary @t3gutierrez,

I have resent the original email with your license details to your registered email address. According to our mail server logs we did send you the email and it was accepted by your email provider thus it should have arrived in your mailbox somewhere.

Please let us know if all is okay now 😉

Mabula


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 3
 

Thank you very much, I have received your email and was able to use the code and get into APP. Thank you for your help. 


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(@jbtampa)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 1
 

I have the same problem with a mistakenly deleted email which contained my Renters License code. 

Could you please resend this email so I can use the program?

Thanks

Jeff


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(@wvreeven)
Galaxy Admin
Joined: 4 years ago
Posts: 1723
 

@jbtampa I notified Mabula and I am sure he'll send you a new email.


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 3158
 

Hi Jeff @jbtampa,

I have sent your Renter's license details to your registered email address 😉

Please let us know if you have received it in good order.

Mabula


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