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2022-01-07:  APP 1.083 has been released !!!

1.083 Windows 64bits download

1.083 MacOS 64bits download

1.083 Linux DEB-64bits download

1.083 Linux RPM 64bits download

  • new Star Reducer Tool
  • 15-30% speed increase in processing
  • introducing Comet registration
  • support for new camera models like Canon EOS R5,R6
  • Greatly improved HSL Selective Color Tool
  • New Batch Tools
  • New File Saver Module with PNG support

[Solved] LICENSE RETRIEVAL  

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(@menrietta)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 1
October 28, 2020 20:51  

I purchased an owners license and seem to have deleted the email with the code in it. Can someone resend it to me please?

 

Thanks,

Matt


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
October 29, 2020 15:09  

Woops! Yes, you can send an email with your request to support@astropixelprocessor.com and Mabula should be able to take care of that.


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 3
January 27, 2021 02:56  

I too cannot find my email with the renter's license, I have sent 3 emails to the support site with no reply. I am sure that the emails went to my junk mail that were deleted. 

How can I get my renter's license email resent?


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 2893
January 27, 2021 18:10  

Hi Mary @t3gutierrez,

I have resent the original email with your license details to your registered email address. According to our mail server logs we did send you the email and it was accepted by your email provider thus it should have arrived in your mailbox somewhere.

Please let us know if all is okay now 😉

Mabula


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 3
January 27, 2021 18:52  

Thank you very much, I have received your email and was able to use the code and get into APP. Thank you for your help. 


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(@jbtampa)
Hydrogen Atom Customer
Joined: 12 months ago
Posts: 1
March 9, 2021 05:15  

I have the same problem with a mistakenly deleted email which contained my Renters License code. 

Could you please resend this email so I can use the program?

Thanks

Jeff


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(@wvreeven)
Galaxy Admin
Joined: 3 years ago
Posts: 1330
March 9, 2021 13:22  

@jbtampa I notified Mabula and I am sure he'll send you a new email.


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 2893
March 9, 2021 13:37  

Hi Jeff @jbtampa,

I have sent your Renter's license details to your registered email address 😉

Please let us know if you have received it in good order.

Mabula


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