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Please note our new Downloads page here

2023-01-19: APP 2.0.0-beta13 has been released !

!!! Big performance increase due to optimizations in integration !!!

and upgraded development platform to GraalVM 22.3 based on openJDK19

 

We are very close now to  releasing APP 2.0.0 stable with a complete printable manual...

 

Astro Pixel Processor Windows 64-bit

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Astro Pixel Processor Linux DEB 64-bit

Astro Pixel Processor Linux RPM 64-bit

[Solved] LICENSE RETRIEVAL


(@menrietta)
Hydrogen Atom Customer
Joined: 4 years ago
Posts: 1
Topic starter  

I purchased an owners license and seem to have deleted the email with the code in it. Can someone resend it to me please?

 

Thanks,

Matt


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(@vincent-mod)
Universe Admin
Joined: 6 years ago
Posts: 5206
 

Woops! Yes, you can send an email with your request to support@astropixelprocessor.com and Mabula should be able to take care of that.


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 3
 

I too cannot find my email with the renter's license, I have sent 3 emails to the support site with no reply. I am sure that the emails went to my junk mail that were deleted. 

How can I get my renter's license email resent?


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
 

Hi Mary @t3gutierrez,

I have resent the original email with your license details to your registered email address. According to our mail server logs we did send you the email and it was accepted by your email provider thus it should have arrived in your mailbox somewhere.

Please let us know if all is okay now 😉

Mabula


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(@t3gutierrez)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 3
 

Thank you very much, I have received your email and was able to use the code and get into APP. Thank you for your help. 


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(@jbtampa)
Hydrogen Atom Customer
Joined: 2 years ago
Posts: 1
 

I have the same problem with a mistakenly deleted email which contained my Renters License code. 

Could you please resend this email so I can use the program?

Thanks

Jeff


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(@wvreeven)
Galaxy Customer
Joined: 4 years ago
Posts: 2090
 

@jbtampa I notified Mabula and I am sure he'll send you a new email.


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
 

Hi Jeff @jbtampa,

I have sent your Renter's license details to your registered email address 😉

Please let us know if you have received it in good order.

Mabula


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 bill
(@candord)
Hydrogen Atom Customer
Joined: 6 years ago
Posts: 1
 

Hello,

I lost my license key. Please kindly send me my license key again.

Thank you.


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(@mabula-admin)
Quasar Admin
Joined: 6 years ago
Posts: 3426
 

Dear Bill @candord,

I have sent your license to your registered email address. Please keep it in a safe place for further use 😉

Mabula


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