15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes
7th December 2023: added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.
Hello- I cannot seem to locate my license code. I am currently on a 12-month subscription and recently built a new pc. I have scoured my inbox and spam folder but I cannot find my license.
Please Help 😬
-Austin
No worries, I asked Mabula to help you out!
Hello- I cannot seem to locate my license code. I am currently on a 12-month subscription and recently built a new pc. I have scoured my inbox and spam folder but I cannot find my license.
Please Help 😬
-Austin
Hi Austin @muuraa,
I have sent your Renter's license details to your registered email address 😉
Please let us know if you have received it and if everything is okay now.
Kind regards,
Mabula
good evening, I have changed my computer and need the licence key to complete the reinstallation. I have lost all of my emails prior to June last year so can you resend my licence please. Thanks Steve
i informed Mabula, so I think that will be sorted asap.
I have sent your license details to your registered email address 😉
Please let us know if all is okay now 😉
Mabula
@mabula-admin It is working fine, thank you for your assistance.
Hello,
I have changed my computer and need the licence key. But can no longer find the email. Could you also send me my key again?
Kjell Mülling 🙂
Sorry for not coming back to your request sooner, did you get it sorted already? If not, please send an email with the problem to support@astropixelprocessor.com
Oeh, that's not good. Sorry for that, I'll message Mabula immediately.
Ok, you should have received a new mail with your code, hope that's ok now?
I have also lost my license code (12 month subscription). I would be very thankful if someone could help me out with this problem.
No problem, I'll mail you the details shortly. 😉
edit: done, please check junk mail folders as well if you didn't receive it.
After installed the latest version 2.0.0-beta13 I was asked to activate it by providing name, code and mail address.
But I can't find my code that I may probably lose it accidentally...
May I be advised how to activate or someone may send me my code?
Thank you very much.
Let me check and I'll send you the details to your email.
