I lost my license c...
 
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2022-01-07:  APP 1.083 has been released !!!

1.083 Windows 64bits download

1.083 MacOS 64bits download

1.083 Linux DEB-64bits download

1.083 Linux RPM 64bits download

  • new Star Reducer Tool
  • 15-30% speed increase in processing
  • introducing Comet registration
  • support for new camera models like Canon EOS R5,R6
  • Greatly improved HSL Selective Color Tool
  • New Batch Tools
  • New File Saver Module with PNG support

[Solved] I lost my license code...  

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(@muuraa)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 1
May 18, 2020 20:47  

Hello- I cannot seem to locate my license code. I am currently on a 12-month subscription and recently built a new pc. I have scoured my inbox and spam folder but I cannot find my license.

Please Help 😬 

-Austin


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
May 18, 2020 21:08  

No worries, I asked Mabula to help you out!


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 2893
May 18, 2020 21:20  
Posted by: @muuraa

Hello- I cannot seem to locate my license code. I am currently on a 12-month subscription and recently built a new pc. I have scoured my inbox and spam folder but I cannot find my license.

Please Help 😬 

-Austin

Hi Austin @muuraa,

I have sent your Renter's license details to your registered email address 😉

Please let us know if you have received it and if everything is okay now.

Kind regards,

Mabula


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(@steveg4iwr)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 2
February 16, 2021 20:29  

good evening, I have changed my computer and need the licence key to complete the reinstallation.  I have lost all of my emails prior to June last year so can you resend my licence please.  Thanks Steve

This post was modified 11 months ago by SteveG4iwr

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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
February 16, 2021 20:41  

i informed Mabula, so I think that will be sorted asap.


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(@mabula-admin)
Quasar Admin
Joined: 5 years ago
Posts: 2893
February 16, 2021 20:51  

@steveg4iwr

I have sent your license details to your registered email address 😉

Please let us know if all is okay now 😉

Mabula


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(@steveg4iwr)
Hydrogen Atom Customer
Joined: 3 years ago
Posts: 2
February 17, 2021 00:41  

@mabula-admin   It is working fine, thank you for your assistance.  


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(@astro_mlng)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 2
April 11, 2021 01:15  

Hello, 

I have changed my computer and need the licence key. But can no longer find the email. Could you also send me my key again?

Kjell Mülling 🙂 


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
April 12, 2021 11:45  

Sorry for not coming back to your request sooner, did you get it sorted already? If not, please send an email with the problem to support@astropixelprocessor.com


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(@astro_mlng)
Hydrogen Atom Customer
Joined: 1 year ago
Posts: 2
April 13, 2021 11:22  
@vincent-mod
I've already written 3 emails ... no reply for days ...

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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
April 13, 2021 11:35  

Oeh, that's not good. Sorry for that, I'll message Mabula immediately.


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
April 13, 2021 16:29  

Ok, you should have received a new mail with your code, hope that's ok now?


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(@spacenils)
Hydrogen Atom Customer
Joined: 12 months ago
Posts: 1
July 5, 2021 12:07  

I have also lost my license code (12 month subscription). I would be very thankful if someone could help me out with this problem. 


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(@vincent-mod)
Quasar Admin
Joined: 5 years ago
Posts: 4180
July 5, 2021 14:23  

No problem, I'll mail you the details shortly. 😉

edit: done, please check junk mail folders as well if you didn't receive it.


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