20 January 2021: Soon to be released APP 1.083-beta2 : improved comet registration, updated tools, new Star Reducer Tool and more...
16 November 2020 - Wouter van Reeven has officially joined the Astro Pixel Processor Team as a moderator on our forum, welcome Wouter 🙂 !
Can't Buy the Program because of OTP
I can't buy your program as I haven't received a verification code as yet. How long does it take to send the code?
Thank you for contacting me.
The OTP e-mail should be sent out immediately.
Any chance that it is in your spam folder ?
The sending out of OTP e-mails is done by a third party, so it could be that their mailserver is malfunctioning. I will test it myself right now.
Just hang on, I'll report back in a couple of minutes.
I checked all my folders.
I have just tested it, and I have received an OTP e-mail within 2 seconds.
Maybe, your mailserver/provider doesn’t allow mail to your inbox from the third party infrastructure or some other strange reason… I suspect the problem is that it is sent from a third party, but…
I have disabled the function now, to have this sorted out properly without delaying you 😉
So if you go to checkout the OTP function should be gone now. Maybe a refresh of your browser will help as well if you still see it.