15th Feb 2024: Astro Pixel Processor 2.0.0-beta29 released - macOS native File Chooser, macOS CMD-Q fixed, read-only Fits on network fixed and other bug fixes
7th December 2023: added payment option Alipay to purchase Astro Pixel Processor from China, Hong Kong, Macau, Taiwan, Korea, Japan and other countries where Alipay is used.
Please see:
https://www.astropixelprocessor.com/community/license/license-sticky/
Kind regards,
Mabula
my desktop has died so i do not have access to my licence code. how do i get it sent to me again
Just write to support@astropixelprocessor.com with the request and reason and Mabula will sort it out.
@vincent-mod How long should I expect a response to toke to a lost license info email I sent to support. I included my invoice with order number. Thanks
Should be fast normally, but I guess he's been very busy. I've notified him directly.
I purchased a renters license yesterday, but did not receive any emails. Please check on this.
Are you using hotmail by any chance? We never see the issue that a key is not delivered, we do see that it ends up in spam sometimes. Could you check?
I'll also let Mabula know.
Ah, just got notice from Mabula this was solved.
I don't have a 30-day trial code, can't access it.
When you order a license, trial or other, you should immediately receive an email with it. Can you check your junk folder?
Hi Vincent, Mabula. I sent an email query about 36 hours ago (When I went to install the latest Beta it asked for my license details which I find I have lost, I have about a month to run on a renter license) but I had not got a response. Just checking that my mail went through?
I am using hotmail so I have been keeping an eye on my spam folder as well.
Regards
Paul.
Great, thanks Mabula. I have no idea what I did with my original license email.
Hallo
Ich kann meine im Oktober 2021 erworbene Lizenz nicht finden.
Könnten Sie mir bitte zusätzliche Hilfe geben?
Alles Gute
Dear Angela, I'll send your license details to your mail.