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[Sticky] Canon CR3: tested camera models  

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(@mabula-admin)
Universe Admin
Joined: 4 years ago
Posts: 2542
January 17, 2020 18:40  

The following camera models have been tested in the soon to be released APP 1.076:

  • EOS M50
  • EOS 250D
  • EOS REBEL SL3
  • EOS R
  • EOS Ra (astro model ! )
  • EOS RP
  • EOS M6 Mark II
  • EOS 90D

 

If your camera model is not on this list, please share one of your CR3 files and I will add full support for your camera.

Please upload your unsupported raws to:

https://ariesprodstor.astropixelprocessor.com:7001/

login and password: upload1

and upload them to the UnsupportedRaws folder and I'll add the camera model to APP.

Be aware: APP will read all CR3 files, but if your camera is not on this list yet, correct interpretation of your data cannot be fully guaranteed .

This topic was modified 1 year ago 3 times by Mabula-Admin

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(@wschultz)
Molecular Cloud Customer
Joined: 3 years ago
Posts: 5
November 25, 2020 17:53  

@mabula-admin The upload login is currently disabled, please let me know once it's fixed, and I'll upload for EOS R5. Thanks!

 

 


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
November 25, 2020 18:40  

Ah thanks, the login and password is upload1 these days. 😉


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(@wschultz)
Molecular Cloud Customer
Joined: 3 years ago
Posts: 5
November 25, 2020 19:27  

@vincent-mod Aha! That did it 🙂
Uploading now.

 

Thanks!


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(@mabula-admin)
Universe Admin
Joined: 4 years ago
Posts: 2542
November 26, 2020 13:45  

Thank you for the CR3 from the EOS R5, I will test it as soon as possible 😉

Mabula


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(@samol)
Hydrogen Atom Customer
Joined: 4 months ago
Posts: 1
January 6, 2021 09:02  

@mabula-admin Any progress on the R5? I am considering to buy a license but I am missing the support for R5. With older cameras I get nice results with APP. 


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
January 6, 2021 11:22  

Hi Samo, thanks for the reminder and wanting to buy APP, greatly appreciated!

I've asked Mabula about the R5 and will come back to you asap.


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
January 6, 2021 12:29  

Ok, it's indeed correct this is not supported yet, but should be supported really soon (within 1 or 2 updates).


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(@chrisnamesnik)
Hydrogen Atom Customer
Joined: 2 months ago
Posts: 1
March 7, 2021 17:26  

Hy your software is Grandios but Canon EOS R6 CR3 dosn´t work.

Greetings Chris


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
March 7, 2021 22:31  

That might be the case. Would you mind uploading a CR3 from the R6? I can have Mabula look at it to support in a later version.


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(@kmitch78)
Molecular Cloud Customer
Joined: 1 month ago
Posts: 3
March 8, 2021 23:08  

Hi just using APP for the first time v1.082.   Processed 15 frames through normalize.  Everything seemed ok but then at integration it says  "0 of 15" lights to stack even though the bar is at far right.   Selected a single frame to view and see this message.  "Canon CR3 complete metadata read and interpretation not yet supported."  I am using a Canon EOS RP.   Not sure if this is user error on my part or a bug.   


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
March 9, 2021 13:52  

Might be unsupported yes, I'll ask Mabula about it.


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
March 9, 2021 14:08  

So for new camera's, Canon does change he CR3 format a bit, which makes us having to wait for libraw to support those. Mabula does want to check if he can make it work with the latest libraw. Could you all upload 1 unsupported raw file to our server? There is a folder called "UnsupportedRaws", please upload in there.

Go to https://upload.astropixelprocessor.com and use upload1 as username and upload1 as password.


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(@kmitch78)
Molecular Cloud Customer
Joined: 1 month ago
Posts: 3
March 10, 2021 14:53  

@vincent-mod I uploaded IMG_4476

Thanks!


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
March 10, 2021 14:54  

Thanks Kandi!


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(@kmitch78)
Molecular Cloud Customer
Joined: 1 month ago
Posts: 3
March 15, 2021 15:14  

@vincent-mod Since it seems my camera may not be supported at this time is it possible for me to get another trial period when it is supported?  I cannot use it at all until then and haven't been able to see what I can do with it.   


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(@vincent-mod)
Universe Admin
Joined: 4 years ago
Posts: 3197
March 17, 2021 10:08  

Yes for sure, you can mail Mabula on support@astropixelprocessor.com for that request when the time is there. Sorry for the inconvenience!


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(@ralf1910)
Hydrogen Atom Customer
Joined: 4 weeks ago
Posts: 1
March 20, 2021 13:10  

Hi,

I have the same problem with my Canon R6. Already uploaded a RAW file. Would highly appreciate a solution. 

 

Thanks Ralf


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